Mobility Summit Agenda
August 29 - 30, 2012

Networking Opportunities & Session Breaks

Executive Exchange

Keynote Presentation

Focus Group

A visionary speaker addresses the entire summit audience on a topic determined by the CIO Content Committee.

Led by a vendor, these sessions allow executives to discuss business drivers within a particular area of technology. Presentations are 15-20 minutes followed by 10-15 minutes of Q&A.

Executive Visions

Analyst Q&A Session

A panel of IT executives has an in-depth discussion on a critical IT business topic. Audience members have an opportunity to pose questions to the panelists and moderator.

A high-impact, open-forum session covering the latest technology research and led by a member of our analyst partner community.

Thought Leadership

Vendor Showcase

Led by a member of the vendor community, these sessions will provide an overview of cutting edge technology topics and pressing business concerns.

Presented by a member of the vendor community, these sessions are divided into three 10-minute long elevator pitches on the newest technology solutions and services.

Think Tank

Case Study

Focusing on a specific topic or initiative, these interactive, open-forum style sessions allow the attending 15-20 executives to discuss best practices and have lively debates.

Learn about recent technology implementations from the IT executives who drove the projects at their organizations. Presentations are followed by Q&A sessions.

Roundtable

Open Forum Luncheon

An interactive, focused session led by either an analyst, industry expert or member of the vendor community.

Led by a moderator, these sessions allow attendees to have informal discussions on pre-determined technology topics.

Wednesday, August 29th, 2012 - Mobility Summit

7:00am - 8:00am

Breakfast, Registration & Greeting to the Mobility Summit

8:10am - 8:50am

Opening Keynote Presentation

Adapting to Shifting Customer Behaviors

Consumer adoption of various smartphones is forcing customer-focused enterprises to devise strategies for developing mobile apps for multiple operating systems - or choose one and hope it comes out on top. The mobile landscape is a digital representation of a complex dynamic flux on a global scale, directly reflecting the consumers shifting products and platforms. From WAP (wireless application protocol) sites and text messaging to mobile apps and services on-the-go.

The mobile solutions have taken numerous forms with varying degrees of popularity, and North American businesses must be flexible to move adeptly through these fluctuations in order to find the best way to reach consumers and provide them with services they require. Where are we heading? Which features are our customers looking for? This session will be an in-depth and insightful discuss about mobile apps and strategies.

9:00am - 9:30am

Executive Exchange

Thought Leadership

eBusiness Strategies for a New Mobile World

Historically, North American companies have developed digital user interfaces based on assumptions about computer screen size, browser versions, input, and processing capability. These assumptions can no longer be taken for granted. Mobility is more than smartphones. The emergence of new connected devices, such as tablet computers like Apple's iPad or Samsung Galaxy tablet, will create additional options for media consumption anytime and anywhere.

This session examines mobility and associated considerations when updating and developing future versions of insurance e-business strategies. North American organizations need to refresh and review their company e-business strategy in light of the changes in the mobile space, driving investment in application landscapes and decide what is fit for this new future.

9:35am - 10:05am

Executive Exchange

Think Tank

Securing the Smart Device -
Do you have a BYOC (Bring Your Own Computer) Strategy?

The convergence between information technology and mobile technology provides opportunities for more effective communication and more efficient management, but it also presents a range of new communications and security challenges. Understanding the advantages and challenges of mobile technology and personal smart devices is crucial. Used wisely, enterprise mobility can improve the services offered, and more powerful solutions can link you directly into the office network while working remotely, for instance to access your business/mission critical data.

This session will discuss how these new device platforms create opportunities to embrace the enterprise mobility in a controlled way, increase enterprise productivity, improve collaboration and reduce the overall mobility spending. The key to taking advantage of these opportunities is bridging the gap between the personal and protected, and securing the smart device.

Think Tank

The Flexible Organizational Structure

The significance and the influence of the market, clients and competitors are crucially important for enterprisers. If an enterprise aims to be successful in the future, it has to react quickly. The faster the enterprise can use mobility and adapt its organizational structure to the new demands, the higher its capacity to survive is. Consequently, the flexibility of the organizational structure becomes an essential condition for enterprises.

Thought Leadership

Enterprise-Focused Mobile Security

Security is a fundamental issue for all successful businesses. Not only is it important for the enterprise itself, but ensuring that client information and transactions are secure from both inside and outside threats is crucial to building a loyal client base. The list of security threats includes both direct (physical) and indirect (digital) theft, as well as accidental loss and product diversion. This session will discuss a number of crucial enterprise-focused mobile security solutions, including:

10:40am - 11:10am

Networking Break

11:15am - 11:45am

Executive Exchange

Thought Leadership

A Question of Technology Strategy, Planning & Assessment

Demands for new and agile business functionality is paving the way to advanced mobile tools and technologies, innovative process models and the ability to ensure that enterprise services and products are secure, tested and certified. Technology assessment allows enterprises to engage in functional assessment, technology and security testing/evaluation, and solution development to modernize the existing infrastructure - whereas new services provide mobility, Web and business intelligence, as well as information visualization systems to support the rapid deployment of information in accordance with the industry's emphasis on real-time information delivery.

This session will discuss how organizations can ensure the highest level of security and the lowest level of individual effort in the deployment of new mobile tools and technologies, as well as encourage user outreach and enhanced strategic communications.

11:50am - 12:20pm

Executive Exchange

Thought Leadership

Mobile Solutions for a Competitive Edge

Increasing competition in the global market place has sharpened the focus on leveraging the best technologies available. The need to not only win new customers, but also maintain existing customer relationships and grow revenue, is greater than ever. This session will discuss how mobility are defining the next generation of innovate IT solutions. Learn how you can leverage your talent to grow your competitive edge today!

Think Tank

Social Networking Trends and the New Face of Communication

Social networking web sites and services have become primary communication media for a new generation of technically-savvy and digitally aware consumers. Driven by high broadband penetration, maturing social connections and readily available, affordable internet-enabled multimedia devices, these sites and services are earning more and more attention of advertisers, consumer product companies and enterprises that are using social media to reach their customers, build brand loyalty and communicate with geographically dispersed employees, suppliers and partners.

This session will discuss developments in mobility, social networking trends and shifts in two long-term communication trends: the shift in communications patterns from point-to-point, two-way conversations, to many-to-many, collaborative communications; and the transition of control of the communications environment, from traditional channels to open internet platform providers.

Think Tank

Remaking the Enterprise with Innovative IT Solutions

Technology is playing an increasingly important role in today's highly competitive North American marketplace. More and more enterprises are seeking innovative IT solutions to provide higher levels of client and customer service, while dealing with the realities of limited IT budgets and in-house resources. This session will discuss the following IT challenges and topics:

1:00pm - 2:00pm

Networking Luncheon

2:05pm - 2:35pm

Executive Exchange

Thought Leadership

Converged Network Solutions and Mobility

The next era in business communications will deliver mobile voice, video and multimedia applications at broadband speed across access-independent, multivendor networks. These converged solutions will result from the intersection of numerous mobile technologies at the system and application level. The strength of the converged network solutions lies in their ability to combine sophisticated multi-channel marketing programs and leading edge technology in support of inbound and outbound platforms, email/live agent web chat, collaborative web-services, focus groups, training, quality assurance and fulfillment. This session will discuss new developments and lay out a roadmap for the future.

2:40pm - 3:10pm

Executive Exchange

Keynote Presentation

Capitalizing on Mobility

Avoiding mobility is not an option - the choice comes in how we use and take advantage of it. Will we allow the technology to become a stifling force that slows responsiveness, overwhelms workers and customers, or threatens profits - or do we have the creative leadership, customer relationships and operating dexterity to turn this opportunity into a true advantage? In this session, we will learn to master the complexities of mobile solutions in countless ways; redesign operating strategies for ultimate speed and flexibility; embed valued services in elegantly simple solutions and customer interactions - and carefully considering how to best take advantage of global efficiencies while addressing local needs.

3:55pm - 4:55pm

Executive Visions

Using Mobility to Initiate a Business Transformation on the Global Marketplace

North American businesses are undergoing a major transformation. By implementing new mobile solutions, more and more organizations are shifting focus toward mobility and the availability of real-time information. But what is the best approach to handle the challenges with mobility? How can we use mobile technology as a catalyst to initiate a business transformation on the global market place?

This session will explore methods to standardize the basic building block for successful integration within the organization and between various external vendors and interfaces.

Key topics to be discussed:

4:55pm - 6:00pm

Recreation & Relaxation

6:00pm - 7:00pm

Reception

7:00pm - 9:30pm

Gala Dinner

9:30pm - 10:30pm

After Dinner Networking

Thursday, August 30th, 2012 - Mobility Summit

7:30am - 8:30am

Networking Breakfast

8:40am - 9:20am

Keynote Presentation

Mobile Risk Management and Cost Optimization

Beyond just reacting to the latest security threats, North American businesses need to approach mobile security from the standpoint of risk management, at the same time as growth remains a top priority for most enterprises, and IT executives are challenged to provide sustainable management support to increasingly complex business models.  When addressing the challenges becomes a survivor factor, it is crucial for businesses to be more effective. Developing an IT organization that successful can deliver innovative mobile solutions, efficient risk management and pervasive cost optimization, is a key success factor. We will touch on some of these issues and explore some alternatives adopted by organizations in North America.

9:30am - 10:00am

Executive Exchange

Think Tank

Mobile Broadband Acceleration

Mobile broadband is permeating every aspect of our day to day lives and it has only just begun. Mobile IP traffic will grow by 92% CAGR between 2010 and 2015 and in 2015; the magnitude of mobile IP traffic will equal 75 times the total of all forms of IP traffic in 2000. Video will dominate this total traffic, growing to two thirds of the total traffic by 2015. This session will discuss how this exponential demand represents a significant opportunity North American business.

Think Tank

Enterprise Mobility and 'The Secure Smart Device'

Understanding the advantages and challenges of mobile technology is crucial for today's business leadership. Mobile computing can improve the services offered to our customer's - from the common citizen to the warfighter. More powerful solutions can link you directly into the office network while working remotely, for instance to access your business/mission critical data. Recent trends in cloud computing, the global information explosion, cyber security threats and higher network bandwidth demands have all influenced usage of smart/mobile devices, supporting more flexible working practices and an improvement in business agility by providing services over the internet. This session is an open-forum discussion focused on enterprise mobility and the security challenges of mobile technology.

10:05am - 10:35am

Executive Exchange

Thought Leadership

Real-Time Data Analytics: Information NOW and HERE!

It's not just the sheer volume of data that challenges our businesses, but the complexity of the analysis we require when the information has been collected. Many of the popular analytics tools have limitations in what, how and where they can measure and analyse. Long processing time, data limits, data sampling, segment limitations, table size limits, data source limits, and closed schemas are things of the past. Modern businesses need massive scalability, high flexibility and mobility, and an open architecture that can analyze "big data" in real-time.

This session will discuss the advantages and limitations of mobile real time data analytics, including the question if the exponentially more efficient way the new tools can process data really means that results are actually available sooner?

10:35am - 10:55am

Networking Break

11:00am - 11:30am

Executive Exchange

Thought Leadership

Unified Business Communication

The world has changed; the lines are blurred. We are more connected today than ever before. We interact with a multitude of devices. Our teams are global, remote, and the idea that you can do anything by yourself is almost laughable. You need to collaborate more, you need to be able connect to anything, and you need to be able to do this in a way that is easy and intuitive. We all experience and see it every day. We need to have a better communications experience.

This session will discuss how unified business communications allows employees to communicate more efficiently with clients as well as other employees. A successful plan creates a seamless communication path that allows employees to get answers and make decisions more quickly and easily, as well as better communicate with customers. In other words, it makes employees more productive, which is critical in this new, more competitive economy.

11:35am - 12:05pm

Executive Exchange

Think Tank

Insurance v2.0 - UBI and Mobile Telematics Solutions

What does the next-generation insurance services look like? What are the latest trends in Usage-based Insurance (UBI) and mobile telematics solutions? How can we deploy new solutions and platforms to leverage the technology and quickly adapt to our consumers requirements for mobile features? This session will discuss the implementation of the next-generation insurance telematics solutions and how smartphones can be transformed into a telematics device, capable of delivering relevant, targeted data.

Topics to be discussed include:

Think Tank

Mobility Killed the Desktop Star

End-user computing devices have come a long way since those early desktop computers, and we are rapidly moving toward a highly mobile, multi-use, personal device model. The revolution of mobile technology, with new solutions and end-user products, are also enabling web-based applications and cloud solutions while delivering virtual desktops over mobile speed.

This session will discuss mobility strategies, web migration, convergence of devices and platforms, company policies for personal devices, and issues around mobile custom applications.

12:10pm - 12:40pm

Executive Exchange

Thought Leadership

Mobile Security - The Next Frontier in Encryption and Authentication

We are constantly facing increasingly sophisticated and pervasive threats. New industry standard hardware security installed in your mobile devices can offer a powerful first line of defense - built on open industry standards and impervious to software-based attacks. This session will provide the attendees with a fundamental understanding of how these forms of hardware security can serve as the cornerstone of a comprehensive IT security plan.

Networking Luncheon

1:50pm - 2:20pm

Executive Exchange

2:25pm - 2:55pm

Executive Exchange

Thought Leadership

Mobile Device Management: Mobility Platforms, Trends and Innovation

The mobile trend has been transformational for the U.S. industry, with the consumers so far ahead in their approach to mobility that it will be crucial for organizations to allocate major capital investments and promote innovation and technologies that can restructure their e-commerce infrastructure. We are currently looking to an estimated overall tech spending for 2012 of roughly $2 billion. Deployment of mobile marketing strategies is already reaching a larger customer base while allowing valuable data to be captured. This session will also look at Mobile Device Management software and its benefits both from a security and a content delivery standpoint.

Topics to be discussed include:

3:00pm - 3:30pm

Executive Exchange

Thought Leadership

Transforming Business Processes and Consumer Experiences: Leveraging the Upcoming Tablet Revolution

Today's powerful tablet devices have the potential to transform business processes by bringing connected computing and data to the "point of need" in several industries including Media and Telecom. Tablets provide an ideal way for enterprises to connect with consumers in a 24x7 anytime-anywhere contextual manner. Large screen real-estate, significant computing power, broadband connectivity, extended battery power functionality, and powerful sensors such as GPS, compass, accelerometer and camera (not seen in desktops or TVs) endow tablets with a dramatic impact to improve their business processes and consumer interfaces. In today's hyper-competitive environments, enterprises can no longer ignore the transformational power of tablet devices.

This session will discuss opportunities created by tablet revolution; what options are available; challenges faced; and best practices that can be leveraged for success.

3:40pm - 4:40pm

Executive Visions

Concerns on Security, Compliance and Efficiency

Communication and collaboration platforms must rely on a secure and reliable computing infrastructure. Enterprise-wide workforce mobility is all the more sensitive given the nature of the data being exchanged pertaining to patent-pending products in development. Having control over the apps and the networks through which clinical associates communicate with patients can reduce the cost and length of clinical trials. Additionally, freeing up the mobile workforce through secured mobile devices reduces operational costs and the risk of non-compliance.

Tablets equipped with custom software and applications will significantly impact the productivity of your workforce. The impact of reliable connectivity and unified communications correlates directly with enterprise-wide speed and accuracy of the flow of information, which then translates to mindshare, brand recognition and market share. Manufacturing operations and commercialization efforts can be better aligned and accelerated through investments in mobility and communications.

This panel session will be an insightful discuss on security, compliance and efficiency. How should we to respond to the changing regulatory and technology conditions of the market, all the while gaining a competitive edge?

Concluding Remarks & Takeaways

4:45pm - 6:00pm

Recreation & Relaxation

6:00pm - 9:30pm

Farewell Dinner & Networking